What is VaultLabs?
VaultLabs is a UAE research-supply company. The official storefront is vaultlabs.shop. The catalogue is lot-tracked research peptides and laboratory diluents for in vitro use only — not medicines and not for human or animal use.
Research use onlyUAE dispatchLot-tracked COA
Support
Questions laboratories ask before they order
Direct answers on ordering, Certificates of Analysis, UAE dispatch, and research-use limits. No dosing. No protocols.
This page is for the institutional buyer. The full ordering walkthrough lives on its own URL.
Research use onlyUAE dispatchLot-tracked COA
At a glance
- Official storefront
- www.vaultlabs.shop — vaultlabs.ae redirects here.
- What we supply
- Lot-tracked research peptides and laboratory diluents.
- Intended use
- In vitro laboratory research only. Not for human or animal use.
- Documentation
- A COA is intended to ship with the lot; the same record is published when uploaded.
- Dispatch
- All seven UAE emirates. Next-day windows appear at checkout.
Ordering and payment
How a laboratory places an order, pays in AED, and what the cart minimum is.
How do I order from VaultLabs?
Open the catalogue, add SKUs, and check out in AED. Delivery options appear for your emirate. For a full procurement walkthrough, use ordering research peptides in the UAE.
Is there a minimum order?
Yes. The minimum order is AED 150 merchandise subtotal, before discount, delivery, and VAT. Checkout stays blocked until the cart reaches that amount.
What payment methods do you accept?
Visa, Mastercard, Apple Pay, and Google Pay via Tamara (pay now), Tamara split payments, and cash on delivery for eligible UAE orders. The options you see at checkout are the ones enabled for that cart.
Do you offer wholesale or B2B pricing?
Yes. Wholesale rates apply from five units per SKU on eligible catalogue items. That path is separate from retail checkout — start on the wholesale page.
Documentation and lots
What a COA proves, how to match a vial lot, and what pending means.
Do products include COA documentation?
Yes. Each order is intended to ship with a Certificate of Analysis and a traceable lot number on the vial. The same record is published in batch verification when that lot is uploaded. If the lot is not online yet, treat it as pending — not as a failed test. How to read a peptide COA explains the fields.
How do I verify my lot number online?
Enter the lot printed on the vial in batch verification or COA search. The published file should match the product name, strength, and lot on the label. A PDF that does not share that lot number is not a substitute. Step-by-step: how to verify a VaultLabs lot.
How do you verify product quality?
Quality is lot-specific. Where testing was performed, analytical results such as HPLC purity appear on that lot’s COA. Quality and testing states what is published and what is not. VaultLabs does not treat a brand name as a substitute for the vial in your fridge.
What is the difference between identity and purity?
Identity asks whether the material is the expected compound. Purity asks what share of the detected peaks is the main component under that method. They answer different laboratory questions. HPLC on peptide COAs covers why two methods can print different percentages.
Does purity equal the labelled amount in the vial?
No. Purity is an analytical ratio. The labelled mass (for example 10 mg) is a separate specification. Quantitative assay, when published for that lot, is the document that speaks to amount — not the purity percentage alone.
What is the difference between supplier and independent testing?
A supplier COA is release paperwork from the supply chain. Independent testing is performed by an external laboratory. VaultLabs labels document type on published records. A PDF is not automatically third-party testing.
What does pending or unavailable mean?
Pending means the lot is in the upload workflow and is not online yet. Unavailable means no file is published for that lot and test type. Neither status is a pass or a fail. Request the lot by identifier via documentation request if your SOP requires a published COA before release.
Can I request documentation for a specific lot?
Yes. Use request documentation or email support with the order reference and the lot on the vial. Ask for that lot — not a generic quality certificate.
Dispatch and storage
UAE delivery windows, tracking, and what to do when the parcel arrives.
What areas in the UAE do you deliver to?
VaultLabs dispatches to all seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah. The delivery window for your address is shown at checkout.
What are your dispatch cut-off times?
Next-day dispatch is available for many Dubai and northern-emirate addresses on orders placed before 4:00 PM GST, Sunday–Thursday. Checkout shows the estimate for your emirate.
How is cold-chain packaging handled?
Temperature-aware packaging is used where the format requires it. Method depends on the SKU and fulfillment settings. In the UAE the risk is often the receiving desk, not the truck — move lyophilized vials into monitored storage as soon as they are signed for. See the storage guide.
How can I track my order?
After dispatch you receive tracking by email. You can also look up status on track order with your order reference and email.
How should I store research materials after delivery?
Follow the vial label and the lot COA. Most VaultLabs peptide SKUs specify 2–8 °C for sealed lyophilized vials. Let a cold vial reach room temperature before opening so condensation does not wet the cake. Research peptide storage is the operational page. VaultLabs does not publish reconstitution recipes or human-use steps.
Use, returns, and contact
Research-use limits, returns, and how to reach support.
What does research use only mean?
It means the material is supplied for in vitro laboratory and analytical research only. It is not a medicine, not a food, and not for human or animal consumption, medical, personal, or diagnostic use. Full terms: research use policy.
Can you advise on dosage or usage?
No. VaultLabs does not provide dosing, administration, protocol, or medical guidance. Purchasers confirm handling by qualified personnel under their own SOP.
What is your return policy?
Eligibility, timelines, and conditions for research materials are in the Return and Refund Policy. Contact support before sending anything back.
Is vaultlabs.ae a separate website?
No. www.vaultlabs.shop is the official VaultLabs UAE storefront. vaultlabs.ae redirects to the same catalogue. There is not a second shop on .ae.
How do I contact support?
Email support@vaultlabs.shop, or use WhatsApp or Telegram from the contact page. Hours: Sunday–Thursday, 10:00–18:00 GST.